Parents FAQ

A: With the student’s permission in writing, our staff will document a student’s participation in counseling sessions ONLY. Course withdrawals, “incompletes” and other academic determinations are handled by the class instructor, the student, and Academic and Career Services. Our staff does not make such requests, nor do they make recommendations about such requests. 

A: While the Talley Center does not provide psychiatric services, psychiatry can be accessed to eligible student through TimelyCare. Students will need to schedule a triage appointment to determine eligibility.

A: No, parents cannot schedule appointments for their student; the student must set up the appointment themself. Participation in counseling is both a personal choice and a personal responsibility. Students are also likely to have busy schedules that include obligations beyond class attendance. Each student knows his/her daily schedule most fully and is in the best position to schedule sessions at convenient times. If you believe your student is reluctant to call the counseling center, we would be happy to consult with you individually about your concerns.

No, our staff members do not initiate phone calls, emails or room visits to students. We will however, schedule a timely appointment, whether for consultation or for counseling for any student, who makes a request. If you have concerns over the safety of your child, you can contact their RA or campus police to conduct a wellness check.

A: No, all treatment is confidential. A student may sign a release of information if they would like their therapist to communicate with another individual about their treatment. The student may revoke the release of information at any time.

A: No, all serviced provided by the counseling center are free for eligible students. For more information, visit our cost/eligibility page.

https://students.umw.edu/counseling/our-services-2/costeligibility-for-services/